Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of transfer services provided by Snowchap, a brand operated by AlpinePartner Sàrl, registered at 13C chemin du Levant, 01210 Ferney-Voltaire, France. By booking or using our services, you agree to comply with the following Terms. Please read them carefully.

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1. Booking and Payment

  • To confirm a booking, you must provide accurate and complete information.

  • Full payment is required at the time of booking unless otherwise agreed in writing.

  • Prices are subject to change without prior notice; however, confirmed bookings will not be affected by price changes.

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2. Cancellation and Refund Policy

  • Cancellations and refund requests are governed by our Refund Policy, available on our website or upon request.

  • Refund eligibility depends on the timing and reason for the cancellation.

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3. Passenger Responsibilities

  • Passengers must be ready at the agreed pickup location and time.

  • For international transfers, passengers must carry valid travel documents (e.g., passports, visas). ALPY is not responsible for denied border entries due to incomplete documentation.

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4. Conduct and Safety

  • All passengers must behave respectfully and refrain from disruptive or unsafe conduct.

  • ALPY reserves the right to refuse service to any individual whose behavior compromises the safety or comfort of others.

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5. Delays and Operational Changes

  • While we strive to maintain schedules, delays may occur due to weather, traffic, road conditions, or other unforeseen events.

  • ALPY is not liable for missed connections, accommodation costs, or any other losses resulting from delays beyond our control.

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6. Liability

  • Our liability is strictly limited to the execution of the transfer services booked.

  • We do not accept responsibility for personal belongings lost or damaged during transit.

  • ALPY shall not be held liable for indirect or consequential damages, including missed flights or accommodation.

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7. Privacy and Data

  • ALPY collects and processes personal data in accordance with its Privacy Policy, accessible on our website.

  • By using our services, you consent to the collection and use of your data as described therein.

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8. Amendments to Terms

  • Snowchap reserves the right to amend these Terms at any time. Updated Terms will be published on our website and take effect immediately upon posting.

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9. Legal Entity

Snowchap is operated by:

AlpinePartner Sàrl
13C chemin du Levant
01210 Ferney-Voltaire, France
SIRET: 920 953 783 00023
VAT No: FR79 920 953 783

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10. Contact

For any questions or concerns regarding these Terms, please contact us at:

📧 info@snowchap.eu
🌍 www.snowchap.eu

By completing a booking or using our services, you confirm that you have read, understood, and agreed to these Terms and all associated policies.

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